Frequently Asked Questions

Everything you need to know about VINs and vehicle reports.

How long does it take to receive my report?

Your report is sent to the email address you provide within 12 hours of payment. Please check your spam folder if you do not see it.

What is a VIN or vehicle identification number?

VIN stands for "vehicle identification number." It is the unique code assigned by manufacturers for a specific automobile. No two vehicles in operation have the same VIN.

A VIN is made up of 17 alphanumeric characters with each letter or number revealing identifying information about the vehicle including year, make, model, engine size, manufacturer, manufacturing location, and safety features. Along with providing vehicle specifications, a VIN can also be used to identify past or open recalls, registrations, warranty claims and status, insurance coverage and theft records.

Why is checking a VIN on a used car important?

If you're considering buying a used car, it's important to check the vehicle's VIN to help determine the quality and reliability of a used car. If the advertised VIN number does not match the make and model of an advertised vehicle, it can indicate a potential scam or illegal modifications. A VIN check may also reveal important vehicle history information, including if it has been reported as stolen or if it has a clean title.

Can I look up my vehicle specs by VIN number?

Yes. VinTrail reports include key vehicle specifications where available, such as trim, color, transmission type, drivetrain and engine type.

Is a VIN always 17 digits?

Beginning in 1981, all vehicles are required to have a 17-digit VIN. Vehicles manufactured before 1981 have VINs that are between 11 and 17 characters.

A VIN never includes the letters I, O and Q to avoid being mistaken for 1 and 0 (zero).

Can VIN numbers be changed?

It is illegal in most countries to alter, remove or tamper with a vehicle's VIN number.

Is my payment secure?

Yes. All payments are processed by Stripe, a PCI-DSS Level 1 certified payment provider. We never see or store your card details.

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